Delivery Policy

Thank you for choosing Just Chillin, your go-to online off-licence shop. We are committed to providing you with a seamless and convenient shopping experience, including reliable and timely deliveries. Please take a moment to review our Delivery Policy to understand our processes and ensure a smooth delivery of your orders.

  1. Delivery Areas: We currently offer delivery services throughout Ireland. We endeavour to provide same day delivery for our customers based in the Greater Dublin area if the order is placed before 12 pm.

  2. Delivery Timeframes: We strive to deliver your orders as promptly as possible.
    – Standard Delivery: All orders placed will be delivered the next day.
    – Express Delivery (Same Day): Place your order before 12 pm, and we aim to provide delivery on the same day within the Greater Dublin Area.

  3. Delivery Charges: All orders incur a flat fee of €7.95 for delivery to anywhere in the Republic of Ireland.

  4. Delivery Process: Our delivery process is designed to ensure that your orders reach you in perfect condition. Once your order is confirmed, our team will carefully pack your items to maintain their quality during transit. Our trusted delivery partners will then handle the shipment and deliver it directly to your designated address.

  5. Delivery Confirmation and Tracking: We understand the importance of keeping you informed about your order’s status. After placing your order, you will receive a confirmation email with the details of your purchase. Once your order is out for delivery, we will provide you with a tracking number, allowing you to monitor its progress and estimate its arrival time.

  6. Delivery Restrictions: To comply with local regulations and ensure responsible service, there are certain restrictions on our delivery services. We do not deliver alcoholic beverages to individuals under the legal drinking age, and we reserve the right to request identification to verify age upon delivery. Additionally, we are unable to deliver to P.O. boxes or APO/FPO addresses.

  7. Order Changes and Cancellations: If you need to make any changes to your order or wish to cancel it, please contact our customer support team as soon as possible. While we will do our best to accommodate your requests, please note that order modifications or cancellations may not be possible if the order has already been processed for delivery.

We are committed to providing you with a seamless delivery experience, ensuring your satisfaction with every order. If you have any questions or require further assistance regarding our Delivery Policy, please do not hesitate to contact our friendly customer support team. Cheers to your convenience and enjoyment with Just Chillin!